A selection of correspondence that we have received recently:

Dear Edd, Myself and the family wish to thank you for your understanding and the respect that was shown at Alan’s recent farewell.  It was all carried out with such love and dignity by you and your team.  As you know it was an upsetting day for us all but all the same made bearable by your care and attention“.  PB – Adderbury

Dear Edd and staff, Thank you for your help in making everything run so smoothly, at such a difficult time.  It was so good to know that everything was being taken care of quietly and efficiently.  Thank you from us all”.  LB – South Newington

Dear Edd and Barbara, We are incredibly grateful to you both for everything  you have done for us from the moment we first spoke to you, to the moment your colleagues lowered our friend into the ground.  It was apparent from my first meeting with Barbara that you were going to take care of our friend with the utmost respect and also respect our wishes for the type of service that our friend would have wanted.  You were very patient when it came to us making alterations; nothing seemed to phase you!  Thank you so much for taking good care of our friend,   I will recommend you without hesitation.” SG – Chacombe

“Edd, On behalf of my brother in law and family we wish to express our sincere and grateful thanks for your personal care and professional services. We highly recommend you business!”. MJ – Banbury

Dear Edd, Thank you once again for organising such a lovely funeral service, on behalf of our family.  You show such dignity and respect in the farewell of the deceased, I really admire how you are preserving such an honourable tradition.  Wishing you every success for your business”.  PH – Banbury

Dear Barbara, Thank you for making a difficult time easier with your kind words and support over the past couple of weeks.  We would also like to thank the rest of your team for looking after Mum until her funeral.  We were really pleased with the service you gave and for your special touch. Best wishes“. MH – Adderbury

Dear Barbara and Colleagues, I am writing on behalf of my family to thank you all for your outstanding service on behalf of our deceased Mum who recently passed away at home.  You could not have been any kinder to our Dad, myself my sister and brother.  It was so comforting to them to see the dignified manner in which our Mum was treated.  Your wonderful and caring service certainly made things easier for us all at such a difficult time.  Our sincere thanks again“.  AC – Middleton Cheney

Barbara, Thank you so much for looking after us during such a sad time.  You are so caring and made this difficult time much more pleasurable.  Everyone has said that it was the best funeral that they had been too! We’re glad we chose the best funeral directors in Banbury after taking the time to speak to all three businesses.  Thanks again”.  CS – Banbury

Dear Barbara and team, Thank you so much for all your kind support and guidance and of course for giving Mum the best send off possible”. CL – Banbury

Dear Sarah, Just a few lines to thank you for all your help, comfort and support.  You made me feel at ease during a very difficult time.  It was reassuring to know that you were there for me when I needed it.  I am so very grateful for everything you did for my Mummy when she was in your care.  Thank you”. SL – Banbury

Dear Edd, On behalf of myself, my sister and our families, I would like to thank you and all the staff for being so helpful and caring whilst arrangements were being made for Mum’s funeral. We really appreciated the respect and professionalism shown“.  LM – Banbury

Edd, Just a note to thank everyone involved with Dad’s funeral. Thank you so very much for the respectful and compassionate way that you dealt with everything.  I thank you on behalf of all my family“.  CH – Southam

Dear Edd, Thank you so much for turning such a sad day into a fitting reflection and celebration of Mum’s life.  Your kind manner, attention to detail and care to everything, made your involvement feel like it was the only funeral you ever had to arrange.  Please also pass on my thanks to all of your colleagues who were in accord with everything you do”. PR – Sibford

Hi Edd, Just wanted to say a big thank you for arranging such a wonderful service yesterday.  Everything went perfectly from start to finish, and Ronald was a fantastic choice.  He handled things beautifully, and really capturing the spirit of my father. We received many comments about how good the service was and for me it was the perfect send off!”. DJ – Banbury

Edd, On behalf of the family can I thank you so much for yesterday.  Your kindness and total professionalism was absolutely first class and heped to make what was a difficult day so much easier.” DS – Middleton Cheney

Dear Edd, A very belated thank you to you and your team. You handled my father’s funeral arrangements with so much grace and care; you cared for our family with consideration and kindness as well as strength and patience. In doing so you made a very difficult time somewhat easier.  It takes a special someone to have so much empathy and to care so much beyond just doing a good job.  Our thanks again”.  JB – Twickenham

Dear Sarah, It was a lovely service thank you very much, everything went perfectly for Nanny. Thank you all very much for your wonderful service, you have all been amazing and we are very grateful. A special thank you to you for being so kind and considerate; and making us feel we could just be ourselves and ask any questions without judgement and to Barbara too for asking the men to all wear pink flowers as button holes. That was a really special touch. We appreciate everything you have done”. NL – Banbury

Dear Aaron and team, My Mum, brother and I want to pass on our thanks for all your help and support in dealing with with my Father’s reccent passing. Your advice and guidance was invaluable and very much appreciated during what has been a very difficult time.  Good luck with the forthcoming Move!” PB – Banbury

Hi Edd, Just a short note to say thanks for the lovely job you and your team did today and for looking after my nanny so well while she was in your care, the whole family are grateful to you for making what has been a difficult time that much easier with your care, attention and personal professionalism. We are very grateful to you”. CC – Banbury

“Dear Aaron, Just a note to say how much we appreciated your sensitive and empathetic handling of my mother’s funeral, you made a difficult and emotional time easier. From our first meeting, arranging and then officiating the service it enabled us to have just what we wanted for mum rather than an ‘off the peg’ service. You came highly recommended and I would certainly pass that on to anyone in need”. CD – Brackley

Edd provided exceptional support in the organisation and delivery of my husband’s funeral including meeting us at our home to discuss arrangements.   Edd was very empathic and took great care in understanding our needs and wishes which were then translated into a very special service.   I felt that we were so well supported and Edd also took the time to make a follow up call the week after the service to check in which was very kind.  I would absolutely recommend Edd Frost & Daughters and am grateful for the care, efficiency and quality of support delivered at the most difficult time”. LB – North Newington

Dear Barbara, we would like to thank you all sincerely for the care and compassion you showed us and for the professionalism with which you handled our Dad’s recent funeral arrangements.  You made a difficult time so much easier for us and we are extremely grateful.  Thanks Also to Aaron and the staff who attended on the day and made sure everything went so smoothly.  It was especially noted by several guests that Aaron took the time to check on our Mum who was already seated as we waited outside for late family members held up by a traffic accident.  Thank you again from us all“. JT – Clifton

Edd, my family cannot thank you enough for the way you have looked after Mum and the rest of us over the past two weeks. It is always going to be a difficult time, however once I contact you I know that everything will be taken care of exactly as we would wish. Everything is handled with the upmost dignity with the focus always on making sure the family have every help they need. All of your staff both in the office and those who looked after Mum on the day were simply first class, and if you could pass on our personal thanks to them I would be most grateful.  Finally a personal thanks to yourself. I have entrusted 3 of our family members to your care for their final journey, and each time you have been simply unbelievable, you guide us through the darkest of times with a personal service that means so much us all . I wish you well for the future I am sure your business will go from strength to strength. However In the nicest possible way I hope that I don’t have to contact you in the too near future“. CC- Banbury

Dear Edd, I just wanted to say thank you so much for today and I think Mum would have approved in every way! I thought the service was perfect and also your compassion and professionalism was outstanding as it was with Dad. Mum passing so suddenly could have sent me over the edge with everything else going on in my life and I guess I went into automatic pilot, but you, once again, took all the pressure off, so I thank you so much. I know you have been dealing with my brother but I just wanted to thank you myself”. DM – London

Dear Edd, My family and I would like to say a big thank you for such a memorable send off that you arranged for my dear husband.  Your care, compassion and dignity will be forever remembered.  We were a little overwhelmed by the whole thing but you always remained calm and assuring.  You have great pride and honour in what you do, which in turn passes down through all of your staff and it’s very noticeable.  Thank you again with much appreciation.” LA – Bloxham

Edd, Just wanted to say a huge thank you to you and your team for all your support both for today and in the run up to today.  I appreciate how much you took time to hear about Grandma both from us and from staff at the home, it really meant a lot.  You put us all at ease today which I am very grateful for.” JW – Banbury

Edd Thank you so much for all your support over the last few weeks.  From the first time we met with you we were sure you and your team would take the greatest care of Mummy and we have so appreciated your gentle approach and professional confidence.  With our warmest thanks“.  JB – Broughton

“Dear Edd and Barbara, It will be three weeks this Friday since we said goodbye to Dad.  I wanted to write to you to acknowledge the service you provided for us in this most difficult of times.  At no time did we feel like ‘customers’. We felt supported and cared for – you were like an extension of the family.  From the moment I spoke on the phone to Barbara on the Sunday 11th February – the day after Dad had passed away, I knew we had made the right decision in choosing Edd Frost & Daughters.  So on behalf of my Mum – Julie, my brother Brent and myself, please accept our heartfelt thanks for the exemplary service and care you provided for us and perhaps most importantly – Dad”. AJ – Banbury

“We would firstly like to personally thank everyone from Edd Frost and Daughters. You were professional, creative and considerate from start to finish, and there for us when we needed it the most. Your support on the run up to the funeral was outstanding and your actions on the day were nothing but first class”. HM – Banbury

“Aaron, Many, many thanks for everything you did for my Mum.  You were so kind and caring and made sure on the day we knew exactly what was happening and what we had to do, everything went so smoothly”. FP – Banbury

You treated my Mum with dignity and respect and gave a very professional service to all of us.  You have been a great help and it is very much appreciated”. SD – Banbury

Dear Barbara, Many thanks for your thoughtful care of my Mum.  Her funeral was perfect – exactly how she would have wanted, comforting and uplifting“.  MC – North Newington

To Edd and Staff, Thank you so much for all you have done for us we can honestly say it really was five star treatment.  From start to finish you put us all at ease knowing that our Gramp was being well looked after and we were so grateful to you and your colleagues for all the help you gave to me and all of our family“.  SS – Kings Sutton

“Dear Edd & Team We would like to say a big heartfelt thank you for looking after our Mum and the arrangements you made with us.  You showed us all such love, compassion and respect which made us feel at ease during what was a very difficult and sad time for us.  You made the funeral day seamless and we were truly impressed by your outstanding professionalism and service.  You made a day we were all dreading (sad that it was) truly memorable in a good way.  Thank you so much”.  KC – Bloxham

Dear Edd, Thank you for arranging such a wonderful send off for my amazing Mum.  It was the worst time of my life to have to walk through a door of any undertakers but you made it comfortable and really put my sister and me at ease with everything.  The day itself was lovely and we were thrilled by the amount of people who came and I am so glad you thought to print the extra orders of service!  Thank you for taking such good care of our Mum, you really have found your calling in life. I only wish everyone receives such amazing care when facing such a painful and sad times in their lives”.  SC – Cheltenham

I wanted to thank you so very much for your great sensitivity, kindness and professionalism before and at the funeral of my mother.  Any possible difficulty or shock had been carefully considered beforehand and your attention to detail in the care of my mother, and of us, was comforting and welcome.  There was nothing that jarred or caused upset at all. I am immensely grateful to you.  With all our very warmest wishes”. GH – Upper Heyford

To all at Edd Frost and Daughters, We thank you for all your kindness and care shown at Mum’s funeral.  Special thanks to Barbara for taking the service with such feeling.  We will not forget you”MS – Banbury

Dear Edd, We would like to thank you for everything you did to make Mum’s funeral day so memorable and for the compassion that you showed to us.  Everything went so smoothly and despite the obvious sadness it was actually a perfect day, captured wonderfully by your discreet photography! Thank you also to Barbara for all her help and kindness during the planning stage.  The Order of Service sheets have been much admired and we feel they reflect the hard work that was spent on producing them.  I would certainly have no hesitation in recommending Edd Frost and Daughters and wish you, Aaron and Barbara continued success in the future”. JP – East Sussex

Dear Edd Thank you for the way you managed the whole process, we were all very happy the way the day went, I clearly made the right decision choosing your company“. LJ – Banbury

Dear Barbara I just wanted to thank you, Edd, and the team for handling my mother’s funeral so sensitively and professionally. We felt that you put such care and thought into every stage of the process and the result was exactly what we would have hoped for and what was very befitting for my mum. Russell was an excellent celebrant and I will be emailing him separately to let him know how much we appreciated his care and approach.  Thank you again for making what was of course a very sad day, one which was  touching and full of care and compassion“. AP – Hethe

Dear Aaron Thank you very much for your kindness and support during the difficult time of our father’s passing.  You were so sensitive and caring.  This was very much appreciated by both of us.  I still think of that moving sight of you walking down the farm driveway ahead of our father’s hearse.  It was so striking and poignant.  Thank you again for making the service so memorable and fitting“.  RSJ – Ladbroke

I would like you thank you so much again for everything you arranged for us, which really helped us at such a sad time.  Please also pass our thanks onto Barbara for also being so kind.  The service you provide is exceptional.” CD – Brackley

Good morning Aaron, I wanted to drop you a quick email just to reiterate the family’s heartfelt thanks for taking care of Mum, her funeral and us in such a kind, compassionate and quietly professional manner.  Once again many thanks for taking care of us with such dignity.MM – Deddington

Thank you Edd (& team) for ensuring that it was a wonderfully personal, sensitive and fitting funeral for my dad. You have ensured that my final memories will be full of positives. I will post something on your Facebook page in the near future. Please could I ask you to let me have the words of the Indian poem that you read”. SS – Bodicote

Everyone agreed that that it was as lovely a goodbye as he could possibly have wanted – you did him proud & helped us enormously

Thank you so much for the care and thoughtfulness that went into mums funeral yesterday.  She would have loved all the personal Janet bits! You made a very difficult time as straight forward and clear as possible.  We will certainly be recommending you in the future”JB – Banbury

“Just to say again how pleased we are that we chose you to carry out the funeral arrangements for us and we would most definitely recommend your company both for its professionalism and the extra care and interest taken to help this sad day go as smoothly as possible”. AG – Brackley

Thank you Edd, Barbara and Aaron for your superb support, guidance and arrangement for Mum’s cremation and Service of Thanksgiving for her life.  We could not have picked a more professional and caring team who guided us through this sad time so smoothly and with such great compassion.  The flowers, order of service (especially the photos) and music were beautiful.  We could not have selected a better funeral director.  Thank you all from all of the family and myself.” AF – Kings Sutton

“Edd, Thank you to you and your staff for making such a hard day go so smoothly.  You did a beautiful job with the funeral service and cremation.  The smooth running of the day was down to you and your team. I would whole heartedly recommend your services to anyone when asked”. RM – Adderbury

Aaron, Thank you so much for everything. I think the funeral day went very well. Everyone commented on how nice you all were. We couldn’t have asked for better. I am so pleased to have got my husband home and been able to deliver what I promised him I would. Thank you for making it happen“. JL – Wardington

“Edd, On behalf of the family I would like to thank you and your team for all that you have done for us during the past month. Without your guidance and support we would have found making all the arrangements extremely harrowing. Many thanks again.” AC – Adderbury

Thank you Barbara and all the staff for the wonderful care you gave to me and the family before and after the funeral. Your compassion, empathy and dignity was amazing and so comforting! Thanks againMT – Byfield

Dear Barbara, I just wanted to send you and the team a BIG thank you for helping us send our Dad off so beautifully last week. It couldn’t have gone any better.  I know Dad will have been proud and pleased. The grief aside, we felt so comfortable and relaxed with the whole process knowing you could deal with everything and advise us on anything.  You dealt with it all so sensitively but not too solemnly!  You put us all at ease straight away.

All the very best to you and indeed the business for the future“.  RC – Daventry

Dear Edd, We just wanted you to know how much you and all who work alongside you have impressed us with your kindness and understanding.  In particular we would like to give a big thank you to Barbara for her kindness.  Also to Aaron for delivering a very moving service.  Finally to you for the extras you did on our behalf.  The order of service was a very touching thought.  It is very comforting to know that even when very limited funds are available, the deceased and the family get the same respect as others that may have more funds available. 

We firmly believe we would not have got this level of service and care anywhere else.  Once again our sincere thanks (a very small word) but it comes from our hearts”. PW – Banbury

Dear Edd, I would like to thank you for the way you and your staff conducted my Mum’s funeral on 24th October.  My wishes were followed exactly as I had requested.  Everything was done in a dignified and respectful way and this was greatly appreciated by myself, my family and my friends.  Barbara was so helpful and provided the excellent guidance and support at each step, as the arrangements were made.  Thanking you again”.  PR – Bicester

Edd and his wonderful team cared for my father and my family following his recent passing.  From the first telephone call, and even in the weeks after the funeral was over, Edd and his team have been/were so amazing and caring.  We were so pleased that they were able to listen and accommodate all of our needs, including the travelling to and from Brackley when making the arrangements.  Words cannot describe how very grateful our family are to Edd and his team.  Although I call them a team, they are more a family and they make you feel a part of that family whilst they care for you and your loved one.  Thank you Edd Frost and familyRC – Brackley

Many thanks to all the staff, we felt we were treated with such compassion and care at a very emotional and difficult time.  Edd you must be verproud of your staff in Barbara and Aaron for their care and professionalism“. – WW – Milton

Dear Aaron, we wanted you to know how much we have appreciated your efficient, quiet and sensitive help in guiding us through the planning and execution of the recent celebratory service. At a time of deep emotions and stress we couldn’t have asked for anyone better.  Please convey our thanks to all the staff at Edd Frost & Daughters.  With our best wishes and thanks“. JH – Banbury

“Barbara, Aaron & Edd, A Huge thank you for arranging my father’s funeral.  Everybody thought it was the best funeral they had been to and hoped theirs, when it comes it to, will be just like it.  It sounds odd to say people enjoyed it, but funeral can be such sad occasions, and so rightly so, but we wanted a celebration of my Dad’s life and I think we achieved that with your guidance.  We all thought you did him proud and I know Mum is very grateful.  What could have been a dreadful day for her she is now able to look back knowing people will remember the day in a good and positive way.  Many many thanks”. TC – Croughton

Thank you so much for being such lovely and kind people helping us with Mum.  She would have liked you all I’m sure!  The funeral was handled so well and so beautifully, we can’t thank you enough for you care and professionalism.  Our grateful thanks“.  RB – Deddington

Dear Edd, Please pass on our thanks to all for the care and attention to detail you gave to the funeral arrangements for our mother yesterday.  It was by chance that she was in Banbury at the end, but perhaps now we know the reason.  With our grateful thanks to you all“.  NR – Wantage

Dear Edd Frost & Daughters, Thank you for all you’ve done regarding our daughter’s funeral arrangements.  Thank you to Aaron and Barbara for the comforting chats in the office and on the phone.  A big thank you to Edd for the help, advice and guidance at such a difficult time for all of us and for the thoughtfulness and compassion you showed to our grandson when he wanted to see his Mum.  It was all done with such dignity“.  JD – Banbury

Dear Edd & Team, I can’t fault your service. From the minute you came to the house I felt comfortable. You exude compassion.  In your office and at the funeral service your staff were so professional.  You know I will recommend you, you deserve it!  Thanks again“. LN – Bloxham

Dear Edd and staff, We would like to thank you all for your care, compassion, professionalism and kindness.  Your relaxed and good humoured approach was perfect for us as a family.  Once again, thank you“. JC – Bodicote

Dear Edd, Thank you for arranging the funeral of my husband at Oxford Crematorium recently.  On behalf of myself and my family I would like to thank you and your staff for conducting my husband’s funeral in a dignified and respectful manner.  Everything was handled with the upmost professionalism, compassion and understanding.  The whole event was a credit to your company and it went off seamlessly, which helped us through a very difficult time.  Best regards”. EC – Chalgrove

Dear Edd, on behalf of all the family and our friends I wish to convey our sincere thanks for such a wonderful service held at Banbury Crematorium in the memory of my brother this Thursday morning 7th July 2016.  Our family and friends alike expressed how brilliantly you all conducted the whole service with dignity, compassion and sensitivity.  You are all a credit to your chosen profession and you have made such a difference during these difficult days extremely comforting“. NP – Hinton in the Hedges

Dear Edd on behalf of myself and my family I would like to thank you and your staff very much for making this sad time much easier than I ever thought possible.  Throughout you have been calm, kind and thoughtful and we thank you very much.  Best wishes“.  BB – Barford St Michael

I am writing to thank you very much for all you have done for my sister and I following the deaths of our parents.  We are so pleased we listened to the personal recommendation that we received for your services.  You have helped us through this phase of our lives with empathy and understanding and we have appreciated this enormously.  Mothers recent funeral was absolutely perfect.  Really, it was exactly what we wanted.  We all felt able to pay tribute to our mother/grandmother in a way which was extremely personal and meaningful.  I realised some hours afterwards that I had not thanked all the pall bearers and would be grateful if you would do this on my behalf.  They were extremely professional and their services much appreciated.  It cannot be easy standing listening to people weeping and trying to speak through tears, but maybe they were able to get a picture of the person who they were carrying on their last journey.  Thank you very much“.  LD – London

Edd, Barbara and Aaron, There are so many words that we would use to express our sincere thanks for the way you looked after Sue and all of us.  Kind, considerate, caring, compassionate, subtle, sympathetic, supportive, the list is endless.  In this case, our family grew by three.  We would not have got through this terribly sad time without you alongside.  You are all wonderful people and your understanding of loss was evident from beginning to end.  For just being there whenever we needed you, we remain eternally grateful“.  MC – Bloxham

We feel lucky to have found Edd Frost & Daughters during such a difficult time. The kindness, compassion and professionalism given to our family during such an emotional week was outstanding. Thank you for everything“. WH – New Zealand (Shenington)

Arranging a funeral for a loved one is one of the hardest things you will ever do in your life. However from the moment we walked into Edd Frost & Daughters we totally felt at ease as we were warmly welcomed by Edd and Aaron. Edd has so much compassion and empathy when making all the necessary arrangements. He listened to all our wishes and nothing was ever any trouble for him. Even getting a leopard print casket for our mum on our request!! We felt comfort knowing our mum was in safe hands with Edd and that he would look after her while in his care and he made her beautiful when we visited her at the chapel of rest along with our music choice softly playing and soft flickering candles. He really did help our family get through a very sad time from the moment we walked through his door right until we laid mum to rest. So from the bottom of our hearts we would like to thank you Edd for making a very sad time for us more bearable to deal with with your sincere care, kindness & empathy“. EG – Banbury

When you lose a member of your family, time seems to stand still and you cannot function which had been the sad case for us in the last few weeks with Mum.  Our best decision in that sad time was our choice of Edd Frost and Daughters as the Funeral Directors. From our first contact with them on a really emotional day until after the cremation, we, including Mum, were treated with a level of respect, compassion and dignity far beyond what we ever could have expected. The care shown by the whole team to us was quite simply out of this world. Edd even thanked us for placing Mum in his care.  So from the bottom of our hearts Edd, thank you. You made what was an exceptionally unbearable experience, bearable. I would have no hesitation in recommending you and your team to anybody.  Once again, thank you”. GM – Deddington

I’ve not had much to do with organizing funerals in Banbury but I have to say, Edd Frost and daughters have made this awful time so much easier to deal with“. JH – Banbury

“I recently used Edd Frost and Daughters for my grandmother’s funeral. I chose them for many reasons: Initially to support a relatively new and local company, because I have daughters and I love the fact it’s a family business and because I’d heard such good reviews about Edd Frost and his colleagues. Aaron, Edd’s more recent colleague, arranged the funeral for me from start to finish he made the whole process so easy with his calm and reassuring manner and his attention to detail. Even now, a month down the line he has been in touch to ensure the internment of my grandmother’s ashes will be carried out to my wishes. I cannot recommend Edd and his team highly enough. Barbara in reception is kind and compassionate and Edd himself was one of the pall bearers on the day of my grandmother’s funeral. Having never had to arrange a funeral before I was apprehensive about the process, I needn’t have been, it was all done for me and for that I will always be grateful. Thank you to Aaron, Edd and Barbara x“. SL – Banbury

Thank you for looking after mum for her final journey. A calm and dignified ending to a lovely service. The care we received is truly appreciated.
Thank you”. PC – Banbury

Dear Aaron I’d like to thank you for all you did during the preparation of the service and of course during it for my father’s funeral. You were extraordinarily kind and sensitive to my needs at such a dreadful time. With my gratitude and lasting thanks.” DH – Banbury

Dear Edd Just a note to say a very sincere thank you to you and your team for the lovely funeral you provided for Dad.  We were so pleased with all the arrangements and the little extra things you suggested.  It meant so much to us and we are so grateful.” VA – Shenington

“Aaron, we would like to thank you for all your kindness, support and professional advice in association with my brother’s recent funeral and ashes ceremony.  Your service was exemplary.  You provided such caring and patient service, we are so grateful.  May we convey our warmest good wishes to you all but especially yourself“. DL – Banbury

Edd Frost & Daughters, Thank you all so much for the first class service you provided in our “hour of need”.  You thought of everything and delivered in a very professional manner, but with a warmth and sincerity.  Mum could not have received a more dignified send off, Just what she would have wanted.  Our very grateful thanks to you all“. MH – Evenley

Arranging a funeral for a loved one is one of the hardest things you will ever do in your life. However from the moment we walked into Edd Frost & Daughters we totally felt at ease as we were warmly welcomed by Edd and Aaron. Edd has so much compassion and empathy when making all the necessary arrangements. He listened to all our wishes and nothing was ever any trouble for him. Even getting a leopard print casket for our mum on our request!! We felt comfort knowing our mum was in safe hands with Edd and that he would look after her while in his care and he made her beautiful when we visited her at the chapel of rest along with our music choice softly playing and soft flickering candles. He really did help our family get through a very sad time from the moment we walked through his door right until we laid mum to rest. So from the bottom of our hearts we would like to thank you Edd for making a very sad time for us more bearable to deal with with your sincere care, kindness & empathy“. NG – Banbury

Losing your husband is the hardest thing on earth. Then I found Edd Frost he made everything bearable.  He was considerate, compassionate and just made things easy to bear under such hard times. He is a very thoughtful and dedicated man to his profession and I would advise anyone to seek his help”. HM – Banbury

I would like to thank Edd and his team for the very personal, caring and professional service they provided. We appreciated the little touches that were added and the guidance given to give my husband the perfect send off. The whole day was as he would have wanted and you have done us all proud.
Thank you again“. LS – Banbury

Dear Edd, Thank you so much for looking after Mum so well.  Your professionalism and sincerity made a difficult day much easier. Mum would have been very pleased. Everybody said what a lovely service it was and that the arrangements were just right.  Many thanks again”. LM – Brackley

Thank you all so much for giving my amazing Uncle John the send of he deserved.  Everyone commented on your service yesterday, saying how professional and respectful you all are.  Particular thanks to Barbra, I know it’s not been an easy one, but you have always communicated with me which has really helped to ease the stress levels at points!  Thank you again for the most dignified send-off we could have hoped for“. EH – Helmdon

Dear Edd, I was very impressed with your service you gave but most of all I would like to thank you for taking care of my sister. You have a very special gift“. WC – Middleton Cheney

Edd/Barbara I would just like to say that the whole family were very impressed with the way in which you handled the arrangements for my mothers funeral. I am so glad that we chose Edd to read the eulogy and we were extremely happy with the way it was delivered and with the nice additions to the service. We were very touched by the respect shown to my mother by all involved. I am so glad we chose a small family run business and I would be more than happy to recommend your excellent professional services. Thank you all very much.” TW – Banbury

Dear all at Edd Frost & Daughters, Just a note to say a huge thank you for the superb way you managed my husband’s funeral.  Your quiet kindness and impeccable organization meant that the whole day went so smoothly and, in so far as any funeral of someone you loved dearly is concerned, entirely stress-free!  So many of my family and friends have commented on how well everything was organized. My sincere thanks once more.”        RB – Lower Boddington

Dear Aaron, Thank you so much for all you have done to help at such a difficult time. We really didn’t expect such kindness and support and it will never be forgotten.  You do an amazing job and I hope you know just how much you do for families like ours at such sad times.  Many thanks again”. SOC – Banbury

Dear Edd, Barbara and Co, Just to say thank you so much for guising us through the last few weeks.  Your professionalism and caring approach really helped with the arrangements for Mum’s day. We were so pleased with how it all went and we know that Mum would have been so pleased that her wishes were fulfilled“. WP – Banbury

Dear Edd, Thank you so much for the wonderful care you took of Dad during the time he was with you. Nothing was too much trouble and you were a real comfort to us at such a difficult time.  We will always be grateful for your kindness and personal touch“. WC- Oxhill

I want to thank you Edd, when my wife called that first time, we didn’t know where to start.  You were so helpful, kind and respectful and even gave up your time on a Sunday to meet with us.  Through making funeral arrangements you changed what had been the hardest day of my life into a joyous  reflection of my father’s, no not just that, a joyous reflection of all our lives.  Thank you to you and to all of your staff“. FM – Banbury

I would like to say a big thank you to Edd and Barbara for arranging my Mam’s funeral . They showed great empathy and respected all our wishes throughout. We had a couple of unusual requests and nothing was too much trouble for Edd or Barbara. It gave me great comfort to know my Mam was being cared for by these people. Sadly my Gran passed away recently, she lived in the north and I hope she receives the same great care my Mam got. Many thanks Edd and BarbaraTG – Duns Tew.

Dear Edd and Barbara, What can we say but a huge thank you for everything you did for us when making the funeral arrangements.  We feel that somehow it was just meant to be that you were there to look after us all. It was so nice to know that the funeral meant so much to you and Barbara through your connections with us.  Your tribute on Facebook was lovely to read.  With our grateful thanks“.  LD – Sandford St Martin

There are rare occasions in life where you call upon, in some cases complete strangers to support you through the most difficult and challenging time of your life. Losing a loved one evokes so many different emotions and it takes someone quite exceptional to be able to tiptoe through that field of pain, anxiety and fear to prepare a family to say their final goodbye.Edd Frost and Daughters ticked every box for us and much more, my husband received a funeral that was so memorable it will be in our hearts and thoughts for a long long time to come. This was only achieved because of the compassion, care commitment and dedication, Edd, Barbara and the whole team showed us from the very beginning.  Thank you is woefully short of our gratitude and sheer amazement of the beautiful farewell my husband received, I cannot praise you enough, but what I can say is Edd and his team will hold your hand, be a rock for you at a very difficult and emotional time and help to create fond and beautiful memories of your loved one. With much affection“.  JB – Banbury

Thank you Edd and Barbara for all the help and loving care you gave whilst arranging my mother’s funeral.  You felt like a part of the family and I will continue to recommend you to all of my friends“.  SG & Family – Banbury

Dear Edd, On behalf of the family I would like to thank you for your good guidance and support, both o the day and throughout the preceding weeks.  We will never forget the care you took and the help you gave to each of us.  With many thanks“. JC – Moreton Pinkney

Dear Edd and Barbara, Thank you for everything you did to help my family with my Grandma’s funeral.  We all knew she would have been so happy and proud of the service.  I didn’t meet anyone until the funeral, but it seemed like you did an exceptional job. My Mum used to come home and tell me how wonderful you both were, so I thank you.  My Grandma would have been so happy to know we chose your company to look after her and us.  Thank you again“.  EB – Banbury

Dear Edd a few lines to express my thanks and gratitude to you and for the sincere and caring manner you demonstrated to me and my family and the many people that held my wife in high esteem.  Many who were paid their respects at the funeral service mentioned that the occasion will rate among the best send off they’d been to“.  CC – Banbury

“Dear Edd Thank you so much for taking care of my boy. I do understand it’s what you do, it’s just that you had a special genuine care and understanding for all of us.  Thank you“. PC – Banbury

To Edd and all the team, I just wanted to say a really special thank you to you all for all the loving care you showed to my special son following his sudden passing.  The care that you all gave, there are no words to express what it meant to us all.  With our grateful thanks“.  MG – Banbury

“Dear Edd and Staff I cannot thank you enough for your kindness and support during this traumatic time.  Taking the stress and worry away from me with your professionalism and caring service was something I cannot thank you enough for“. LG – Deddington

Dear Edd On behalf of the family I write to thank you for the care, dignity and respect shown with regard to our lovely mother.  You and your staff displayed a great deal of patience professionalism and compassion.  It was so very much appreciated.  Thank you from us all“.  SP – Birmingham 

Edd, I cannot thank you sufficiently for the smooth service and dedication to detail that you gave us during the difficult time with the passing of our Mum.  You set the standard and the rest of your staff follow your lead, making the funeral arrangements, listening to all the finite details that were important to us and making the day a manageable event.  Your parents would be so very proud of you.  A huge thanks from us all“. GR – Adderbury

“A big thank you to Edd for making an impossible time bearable – my mum would have loved you! So much respect, care and empathy with us all – especially to my dad. Changing the face of funeral directors x“. AB – Bloxham

To Edd, and staff, This has been a very hard journey to respect Mummy’s wishes.  However we did it and with dignity.  I know she would have approved!  Your care and support shown to my daughter and I was amazing, thank you so very much.  You are all shining stars, all of you”.      DS – Brackley

“Dear Edd, I just wanted to write to thank you all at Edd Frost and Daughters on behalf of myself, my Mum, Marie and the Grandchildren. You handled everything from start to finish supremely professionally and with great empathy, care and sensitivity. It made a difficult time less onerous as everything was taken care of for the organisation of the service and the burial.  All the families requests were heard and incorporated down to the finest detail. It was a beautiful service and a fitting tribute to my late father. The Welsh flag and National Anthem marked his nationality suitably. All your efforts were greatly appreciated.  I knew in my heart you would be the right choice for the occasion and this proved to be so.  We wish you continued success in the very important job that you do. Kind regards”. NP – Banbury

Thank you all so much for the kindness, compassion and care you have shown us and to our baby son“. A&J – Bloxham

Dear Edd, We would like to thank you for everything you did in arranging and carrying out Mum’s funeral.  Inevitably we had been worrying about everything, but in the end thanks to all your help, we felt that the funeral was perfect in every way.  DS – Banbury

You and your team together delivered an impeccable service.  From our first visit, we found that you dealt with everything in such a competent and straightforward, but friendly and sensitive manner.  I don’t believe anything could have been done better nor could we have found a better funeral director.  Thank you.JM – Mixbury

An amazingly caring team, working incredibly hard to support the local community in many ways…they certainly go above and beyond and I am honoured to have their support”. KH – Oxfordshire Sands (Stillbirth and Neonatal Death Charity)

Cannot convey how professional, yet compassionate Edd and his company are, quality of service is second to none, Edd took time to get everything just perfect and support us as a family at such a sad time“. CH – Banbury

Want to thank Edd and the team who have dealt with both my grandfather’s funerals this year with the upmost respect and dignity. Not a nice thing to have to recommend but I will be recommending Edd to everyone. A lovely family orientated company. Can’t thank you enough.”          HC – Banbury

No hesitations in saying that Edd supported my Grandad and my Mum through a very difficult time, what more could we ask for? Thank you EddHL – Banbury

Emma, Thank you for all you have done for us.  Thank you for helping us to remember our little girl and the beautiful baby she was”.            D&S – Kings Sutton

To Edd and all staff, Just wanted to say a really special thank you to you all for all the loving care you showed to my special son.  The care you all give, there are not enough words to express what it meant to us all.  With our thanks“. MG – Banbury

To Edd and team, A very special thank you. We wish you all the best for the future. From the first time I spoke to you I knew you were a genuine man”. MG – Banbury

Dear Edd, I would like to thank you so much for being ‘my rock’ for a while and for the most professional service you gave.  Please thank the pall bearers for doing their duty brilliantly.  Most of all though, ‘I thank you’.  Hugs and kisses to you all for everything“.  AD – Bloxham

Edd, Thank you all for your caring in our time of need, your compassion when looking after my wife, and to us as a family.  You really made the whole process more bearable for us at such a traumatic time.  My wife certainly knew what she was doing when she told me she wanted you to look after her when the time came.  Thank you once again“. MH and Family – Banbury

I would like to take this opportunity on behalf of my brother’s family and friends to thank you and your team for an excellent service over the last few weeks.

 Although my brother could not speak when you met him back in September, I immediately knew that, regardless of the fact that we were seeing other funeral directors in the area, he would want you to look after him. I saw the look that he had on his face that indicated that he felt confident that you would be able to provide a level and quality of service that he would want. He was so right.

 Throughout the last few weeks you have exceeded our high expectations of you in every way. Our family cannot sing your praises high enough. To have the confidence to know that you and you would look after my brother and us meant that we could concentrate on looking after and supporting each other during this difficult time in the knowledge that you would ensure that every ‘i’ was dotted and every ‘t’ was crossed. We will always remain grateful to you and will remember you with great affection for all that you have done for us.  Thank you”.                  PF – Tetbury

Edd, I wanted to let you know how much we appreciated your help and assistance with Dads funeral – it all went so well and I know there were quite a few things you probably sorted that we wont know about.  It was a lovely service and thanks again.  I will certainly be recommending you“. PH – Bodicote

Thank you very much for all the care and effort you put into organising my mother’s funeral on 13th October 2014. The service was absolutely perfect in both its detail and organisation, and in the sympathetic and calm way you helped us through it.  Thank you also for the very compassionate and understanding and professional way you guided us all in the days leading up to the funeral.  It was such a comfort to us to know that you had known Mum and had thought so highly of her having met her. 

We’d also like to take this opportunity to say how impressed we are with your facebook page, it’s attractive layout, the client’s comments contained in it and your involvement with local charitable and other organisations.  Thank you again, with best wishes to you and your family”. SM – Hinton in the Hedges

We would like to thank you for everything you did in arranging and carrying out Mum’s funeral.  Inevitably we had been worrying about everything, but in the end, thanks to all your help, we felt that the funeral was perfect in every way.  We now have great comfort in looking back on a day that was in fact very positive.

You and your team together delivered an impeccable service. From our first visit, we found that you dealy with everything in such a competant and starightforward, but firendly and sensitive manner.

As you will have gathered from meeting Mum at the Ridings, in her prime she liked everything just so and we are sure she would have appreciated the dignity of the ceremony and the delightful setting of Banbury Crematorium’s chapel.

I don’t believe anything could have been done better nor could we have found a better funeral director“. JM – Mixbury

“We would just like to thank you for your care and support at what was a very difficult time for us all.  As you know it has been a testing year for us all.  Losing my fahter in law so soon after Dad was difficult for us all to take, and with my wife being the only child the prospect of arranging the funeral was daunting.  However, once again your support, advice, care and “nothing is too much trouble” attitude was truly amazing.  It is very important at these difficult times that we feel the people entrusted with the care of our loved ones take on this task as we would ourselves.  You again exceeded all our expectations, your attention to detail is outstanding.  Your little touches like having the music we had chosen to play at the funeral service within your chapel of rest make all the differance.  Please convey our thanks to Emma for her help and all of the staff who helped on the day of the funeral.  I have thanked Trish Empson personally but thanks for choosing her to work with our family, she was just perfect.  We will never be able to thank you enough for your help, keep up the outstanding work and take care”. CC – Banbury

 To Edd & family, it is with heartfelt thanks that I write this card.  The respect and care you have shown me and my family is truly humbling.  Once again thank you for all you have done”.    AB – Deddington

Dear Edd, myself and the family would like to express our thanks to you for helping us through this sad time.  Beacuse of your kindness you made the day more bearable and calming for us“. DH – Buckingham

I would like to take this opportunity on behalf of myself and the family to thank Edd Frost and Daughters, and particularly yourself, for the sympathetic and efficiant service you provided for us.  It helped us enormously to deal with the sadness of our loss and we all agreed after the event how at peace we were and that is testament to the way we were able, with you, to arrange a service which provided us all with the opportunity to remember my husband.  I will certainly recommend you to friends and acquaintances,. Thank you so very much“. SM – Banbury

“I would like to thank you on behalf of myself and my family for the care and attention given to us by you at such a sad time.  Your professionalism and considersation was a great support and your organisation both before and during my father’s funeral was flawless. Thank you so much for making my father’s final farewell a fitting and memorable one”. CD – Brackley

Dear Edd I would like to say a massive thank you to you both for all the personal and kind attention given to myself and my family through this sad time.  It was much appreciated and thoughtful of  all“. CW – Banbury

Thank you so much for making the worst time in my life more bearable.  You are a wonderful kind man Edd whose knowledge, sympathy and ‘nothing is too much trouble approach’, made such a difference.   DL – Hook Norton

Thank you very much for all your help planning and executing the perfect send off for my Mum.  We could not have picked a better person to help and we are very grateful for everything.  Thank you again“. CH – Brackley

Dear Edd, Just wanted to say a big thank you for the way you dealt and helped us all through a very sad and difficult time.  You made us all feel like you have been a friend of our family for years.  Everything you did from that first day to the end was perfect and we felt you went beyond your profession.  Your kindness meant alot to the whole family and believe me we will never forget that.” SH – Banbury

“Thank you so much Edd for making mum’s send off so perfectly comfortable, you hit the right note on every detail and I am so pleased we came to you.  We had a lovely tea-party in the garden after the Service.  Everything turned out exactly as I dared to hope”. CH- Broughton

May I take this opportunity of thanking you for the excellent service provided by you and your team.  It was comforting for all of us to have someone there who undertook their duties with such care and efficiency.  I would certainly be very happy to recommend you to anyone needing the services of a funeral director in the Banbury area“.  NW – Banbury

” I am sorry it has taken me so long to e-mail you but I have found it so difficult to come to terms with losing my wonderful Dad, he was my rock and I haven’t gone a day without waking thinking of him and going to sleep thinking of him, I didn’t imagine it to be this difficult!
I just wanted to thank you for your kindness at such a sad time, I know it is your business but right from that terrible night in my life when you came to my lovely Dad’s home and took this amazing man into your care through to the day we said our final farewell I cannot fault your compassion and kindness in any way and I will never forget this. You seemed to think of just about everything as we were certainly not thinking straight and you took the pressure off of all the family.
I just wish there were more people out there like you, as you certainly eased the pain during the process leading up to and on the day we celebrated his life, as he had the most wonderful send off, nothing seemed too much trouble for you.
I am really glad I sat down and prepared his “ology” as he put it and I am so glad I had the strength to read it, even down to you supporting my boys as they carried this wonderful man into the crematorium it all just went so well and as far as funerals go it was the same as my Dad ” simply the best” we couldn’t have asked for more.
So from the bottom of my heart I personally thank you so much for everything, I hope in time my pain and continued sadness will turn to happy memories of my Dad as no one can take those away and pray that laughter of these memories will replace my tears as still three months on I am struggling, but as I said in my speech I will for ever love being his daughter it was my privilege!   Thank you”.
DM – Sibford Gower

“So many friends commented to me about the wonderful personal and professional service you gave at the funeral.  Please be assured that I will highly recommend your service to others in the future”. MW – Banbury

“Hi Edd,  I would just like to say that if you take the sympathetic care of other families in their bereavement the way you took care of our family when my mother died your new business should flourish, we could not have been in better hands & I would have no hesitation in giving you the strongest recommendation”.  CM – Bodicote

“Edd we cannot thank you enough for all of your help over the past two weeks. Your level of understanding and compassion to our family’s loss has been amazing.
Finding myself in such an unknown and scary situation, has been made so much easier with all of your help, your compassion and your attention to detail.
From my first phone call to you, through to my daughter’s final journey on Tuesday you and your team have been truly wonderful, thank you so very much xxxx”.                                          AP – Middleton Cheney

“Thank you very much for the care and attention you gave for my Chappie.  He had a splendid send off and your very caring and human approach was very much appreciated,  Thank you”.  SJ – Banbury

“Just a note to say thank you for the exceptionally professional service you gave us regarding my mother’s funeral.  You offer a service with such care and sincerity and I would not hesitate to recommend your services to anyone who needs them.  Once again thank you and I am sure your business will go from strength to strength”.  PD – Banbury

“Thank you so much for all your sensitivity and support towards us in arranging Mum’s funeral.  You made a very difficult time much easier to cope with.  Thank you for taking care of Mum with care and compassion and treating her with dignity and respect”.  DK – Thame

“Just a little note to thank you so much for all your kindness.  You are a true professional at your work and now a dear and trusted friend.  The service went well and I’m sure Pops was looking in and smiling”.  LB – London

“Thank you for your support and compassion during the arrangements for my husband’s funeral.  You made the process for us all so much easier, just knowing he was in your capable hands.  You truly give your business the personal touch and for this we are very grateful.  Thank you!”  ALD – Helmdon

“In the 2 days since Dad’s funeral I have spent a lot of time reflecting on the day.  I can safely say that it was the perfect send off, one that Dad would have wanted and deserved.  Edd, you played a huge part in making that happen; your compassion, understanding and attention to detail has made this experience easier to bear for all the family.  Your ability to add the personal touch to make it a truly memorable day was gratefully received and so appreciated by many.  Thank you xx”.  CG – Hook Norton

“It’s a pleasure to now know you. None of us will ever forget your kindness.  I am sure you will become very popular and respected in your new business in a very short time.  Good news travels fast”.  SB – Peterborough

“Many thanks for helping us rectify Mum’s grave.  Your sensitivity and generosity overwhelmed us, we were genuinely touched!  Thank you from the bottom of our hearts”.     SB – Adderbury

“Many thanks for all your help and support with the funeral arrangements.  We thank you for your kindness and the special funeral day – even the weather.  Your respectful and courteous service was appreciated by us all”.  JH – Byfield

“Edd, Thank you so much for everything you have done for us.  It really has been above and beyond expectation and we sincerely appreciate it”.  NM – New Zealand

“Dear Edd we wanted to thank you for enabling us to say goodbye in such a fitting and personal way.  We have appreciated all that you have done and are so glad we found you.  Good luck with your business”.  CP – Banbury

“Arranging a funeral for the person you love most in the world is not the easiest of things.  Edd Frost helped me arrange my husband’s funeral and made it easier for me.  His attention to detail, personal service, twenty four hour availability, respect for my husband, when preparing him, and most of all empathy to my emotions was second to none.  Thank you Edd”.  JW – Farthinghoe

Huge thanks to Edd Frost and Daughters for taking care of our family so well.  We would have been lost without you.  You’re someone special Edd“. KG – Middleton Cheney

Edd you have been wonderful and made the whole process a lot more bearable for me. Thank you so very much.  Also to Emma, thank you so much for the care you gave to me and my Mum“. CG – Thame

I write to express my thanks for the way in which you carried out the arrangements for my mother’s funeral last week.  Your consideration and compassion together with the personal touches you encouraged us to include helped make a sad occasion one that we can remember with fondness.  Your attendants on the day undertook everything with much care and dignity and I’m sure Mum would have been very pleased with her send off“. KM – Adderbury

Dear Edd, May I just add our thanks to you all for much kindness and consideration given to our family over this last week.  It was a pleasure to meet again …” MS – Bloxham

Dear Edd, Just a line to thank both you and Emma so very much for making the weeks leading up to Dad’s funeral service so easy.  Everything was handled in such a sensitive way and nothing appeared to be too much trouble.  It’s so difficult to think straight when you have lost someone so special but I felt totally secure in your hands and whatever I write will not adequately express how grateful we all are as a family.  Thank you from the bottom of my heart.”  NS – Chipping Norton








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